33 of Life’s Most Powerful Lessons | Illuminated Mind
1. Often those who aren’t the easiest to love are the ones who need it the most. - this is one i struggle with every day because i believe i have someone in my life that fits this...
2. Seeing children play can make even the bluest day brighter.
3. Money is not the root of all evil, fear is.
4. The secret to happiness is the acceptance of yourself.
5. Happiness is not based on external status, it is an internal state.
6. Money can’t make me happy, but self-sufficiency gives me the freedom to share myself creatively, without worrying about how I’m going to pay the bills.
7. Every man has a right to choose his own destiny.
8. The path is the way.
9. Coming is going, going is coming.
10. The hardest is found in the easiest.
11. Heaven and hell exist here and now, within your own mind.
12. Life is the largest stage.
13. Music is one of the most supreme expressions of life. It is art in it’s most transitory form. It is gone within an instant, and therefore, extremely precious.
14. Follow your gut, you’ll thank yourself later.
15. Remember what your mother taught you, it came from the most sacred place of love that exists.
16. Never let an argument last, never hold a grudge, it will make your heart heavy.
17. Forgive those that have yet to do you wrong, and you won’t have to worry about it should the time come.
18. Be grateful for this moment, it is all there is.
19. The source of most of your frustrations and anxiety are the result of living in the future, or the past.
20. Spend time alone with yourself every day.
21. Always go with yourself, never against yourself.
22. You have to be your own best friend.
23. If you don’t like what someone else says to you, you can walk away. But if you don’t like what you say to yourself, you can’t walk away. Therefore, if you’re going to be with yourself all the time, you might as well be nice to yourself.
24. The truth shall indeed set you free.
25. Lies only exist if we believe in them.
26. Even the most fundamental beliefs about reality are not true in themselves. Our thinking makes them true in our experience.
27. Your thoughts create reality.
28. The biggest lie is the lie of your imperfection.
29. Being kind is more important than being right.
30. Your heart is your best compass. - not sure on this one...it seems to lead me down a painful path often...
31. Cherish those that you love, you never know if you’ll see them again.
32. Your beliefs are a filter for your reality.
33. Love is the supreme expression of life, it is the essence and ground of all creation.
Wednesday, December 31, 2008
Monday, December 29, 2008
Dell Technicians Lie About Inspiron Laptop Repairs
Dell Technicians Lie About Inspiron Laptop Repairs
Dell Technicians Lied About Repairs
December 24, 2008
dell-logo
A paid submission by Gerri :
In June, I received a Dell Inspiron 1525 notebook computer as a gift. On the morning of November 9, I noticed that the computer was displaying animated pixels on the screen and I made a call to Dell tech support. Of course, the wait time for help was excessive, but that was expected. Eventually Jacob came on the line and attempted to help me.
Jacob conducted extensive diagnostics via remote access to the computer and concluded that it had a defective graphics card. The problem was that the graphics card and motherboard on this model are integrated and one cannot be replaced without the other.
No problem though, Jacob explained. My Dell Inspiron 1525 is under warranty and I would simply have to send it in for the repair.
I understand that in the world of manufacturing sometimes defective parts make it through inspection and their defects are only revealed after being sold to customers. While it was inconvenient to have to pack up a computer and send it away for repairs, I wasn’t angry or upset about it. I still felt good about Dell products and customer support at this point.
However, my faith in Dell was quickly diminished by my next contact with them.
On November 18, I was notified by Dell’s “Out of Warranty” department that my Dell Inspiron required repairs that would not be covered by the warranty. The repairs listed on this notice were the graphics card, motherboard, and LCD.
I decided that there must have been some kind of mistake in handling my warranty claim and called Dell to talk about the repairs. After speaking with Sheeba, who read from a script and demanded $350 for the repairs, I asked to speak with a supervisor.
A supervisor came on the line and told me that my computer had “spill damage” and that this type of damage was not covered by the warranty. When I explained to him that I was positive that a spill had not occurred, he offered to send me pictures of the supposed spill damage on the inside of the Dell Inspiron. I said that I would look forward to seeing the pictures and ended the call.
dell-inspiron-laptopOn November 19 and three days following, I received identical pre-formatted emails demanding payment for the repairs on the Inspiron. None of these canned emails contained the pictures of the alleged spill damage that I had been promised. All of the notices simply warned me to pay up, or my computer would be returned to me on November 24.
I called Dell again to ask about the pictures of the supposed spill damage that they claim caused the Inspiron to malfunction. I was assured that I would receive these pictures within 24 hours. Today is December 16 and I have yet to receive any such picture.
I submitted online support requests explaining the situation in detail with both the Dell Tech Support and Dell Customer Support departments. I received auto-responder emails letting me know how important I am as a customer and then an email that seemed to be from an actual human being. However, this email promised a further response and update on the situation within 24-48 hours. I never heard back from Dell.
As a last resort, I tried Dell Tech Support online chat on November 23. I was connected with “Srikanth_187924” who informed me that of course, Dell Tech Support technicians are highly trained and did not make a mistake:
quotation-marks-start
11/23/2008 09:29:25PM Agent (Srikanth_187924): “Gerri actually the Depot technicians are trained technicians and they would not give any false report about their examination.”
11/23/2008 09:29:50PM Agent (Srikanth_187924): “As a customer myself I would be just quotation-marks-end1as upset if placed in this position but there is no chance of the technicians making a mistake.”
Srikanth promised to have someone call me about the issue within 24 hours, and hoped that I would enjoy the “world class customer service” that Dell is known for. I told him, tongue in cheek, that I had confidence that Dell would act in good faith.
No Dell representative called me. I did, however, receive a customer satisfaction survey email, which I ignored. Then a friendly reminder about the customer satisfaction survey came and I felt obligated to answer it honestly.
This customer is not satisfied by any stretch of the imagination. After researching the problem with my Dell Inspiron, I found that Dell has accused many other customers of trying to pass off spill damage as a defect. I can only assume from all of the stories that I’ve read, some on Dell’s own forums, that Dell’s first line of defense against a warranty claim is to tell the customer that they’ve damaged their own computer by spilling liquid on it. One Dell representative even told a customer that Dell computers never have defective parts!
On November 26, my Dell Inspiron arrived on my doorstep. A note in the box said that the repairs had been done, although the checklist of repairs was left blank. I crossed my fingers and attempted to boot up the computer. Needless to say, my computer was not repaired.
Curiously enough, on December 1st I received another email from Dell. This email advised me that my computer had been repaired and was on its way back to me.
Therefore, what I was left with was a broken computer, which my own computer expert says was not damaged by a liquid. If the computer was booted to a DOS prompt or configuration screen, there was no display problem. The problem occurred only after Windows loaded.
My dad called me a few days later and told me that he had talked to the manager at the Sam’s Club where the computer had been purchased. The manager said that if I had the receipt, and the purchase was made less than six months ago that I could return the computer for an exchange.
Before packing the Dell Inspiron up to return it, I decided to reformat the hard drive. When I reinstalled Windows Vista, to my surprise, the display problem had vanished! This means that not only was the problem a software problem, but that the Dell technicians had blatantly lied about the replacement of any parts being necessary.
To me, this matter is no longer about a cheap computer or expensive repairs. I have to wonder how many other Dell customers may have been duped into paying for repairs that should have been covered by the warranty or needed their computer back so badly that they were forced into paying for expensive repairs that the computer did not even need.
So, if you have been thinking of buying a Dell computer this holiday season, you may want to reconsider. Perhaps dealing with an honest company that honors warranty claims would be a better choice.
Dell Technicians Lied About Repairs
December 24, 2008
dell-logo
A paid submission by Gerri :
In June, I received a Dell Inspiron 1525 notebook computer as a gift. On the morning of November 9, I noticed that the computer was displaying animated pixels on the screen and I made a call to Dell tech support. Of course, the wait time for help was excessive, but that was expected. Eventually Jacob came on the line and attempted to help me.
Jacob conducted extensive diagnostics via remote access to the computer and concluded that it had a defective graphics card. The problem was that the graphics card and motherboard on this model are integrated and one cannot be replaced without the other.
No problem though, Jacob explained. My Dell Inspiron 1525 is under warranty and I would simply have to send it in for the repair.
I understand that in the world of manufacturing sometimes defective parts make it through inspection and their defects are only revealed after being sold to customers. While it was inconvenient to have to pack up a computer and send it away for repairs, I wasn’t angry or upset about it. I still felt good about Dell products and customer support at this point.
However, my faith in Dell was quickly diminished by my next contact with them.
On November 18, I was notified by Dell’s “Out of Warranty” department that my Dell Inspiron required repairs that would not be covered by the warranty. The repairs listed on this notice were the graphics card, motherboard, and LCD.
I decided that there must have been some kind of mistake in handling my warranty claim and called Dell to talk about the repairs. After speaking with Sheeba, who read from a script and demanded $350 for the repairs, I asked to speak with a supervisor.
A supervisor came on the line and told me that my computer had “spill damage” and that this type of damage was not covered by the warranty. When I explained to him that I was positive that a spill had not occurred, he offered to send me pictures of the supposed spill damage on the inside of the Dell Inspiron. I said that I would look forward to seeing the pictures and ended the call.
dell-inspiron-laptopOn November 19 and three days following, I received identical pre-formatted emails demanding payment for the repairs on the Inspiron. None of these canned emails contained the pictures of the alleged spill damage that I had been promised. All of the notices simply warned me to pay up, or my computer would be returned to me on November 24.
I called Dell again to ask about the pictures of the supposed spill damage that they claim caused the Inspiron to malfunction. I was assured that I would receive these pictures within 24 hours. Today is December 16 and I have yet to receive any such picture.
I submitted online support requests explaining the situation in detail with both the Dell Tech Support and Dell Customer Support departments. I received auto-responder emails letting me know how important I am as a customer and then an email that seemed to be from an actual human being. However, this email promised a further response and update on the situation within 24-48 hours. I never heard back from Dell.
As a last resort, I tried Dell Tech Support online chat on November 23. I was connected with “Srikanth_187924” who informed me that of course, Dell Tech Support technicians are highly trained and did not make a mistake:
quotation-marks-start
11/23/2008 09:29:25PM Agent (Srikanth_187924): “Gerri actually the Depot technicians are trained technicians and they would not give any false report about their examination.”
11/23/2008 09:29:50PM Agent (Srikanth_187924): “As a customer myself I would be just quotation-marks-end1as upset if placed in this position but there is no chance of the technicians making a mistake.”
Srikanth promised to have someone call me about the issue within 24 hours, and hoped that I would enjoy the “world class customer service” that Dell is known for. I told him, tongue in cheek, that I had confidence that Dell would act in good faith.
No Dell representative called me. I did, however, receive a customer satisfaction survey email, which I ignored. Then a friendly reminder about the customer satisfaction survey came and I felt obligated to answer it honestly.
This customer is not satisfied by any stretch of the imagination. After researching the problem with my Dell Inspiron, I found that Dell has accused many other customers of trying to pass off spill damage as a defect. I can only assume from all of the stories that I’ve read, some on Dell’s own forums, that Dell’s first line of defense against a warranty claim is to tell the customer that they’ve damaged their own computer by spilling liquid on it. One Dell representative even told a customer that Dell computers never have defective parts!
On November 26, my Dell Inspiron arrived on my doorstep. A note in the box said that the repairs had been done, although the checklist of repairs was left blank. I crossed my fingers and attempted to boot up the computer. Needless to say, my computer was not repaired.
Curiously enough, on December 1st I received another email from Dell. This email advised me that my computer had been repaired and was on its way back to me.
Therefore, what I was left with was a broken computer, which my own computer expert says was not damaged by a liquid. If the computer was booted to a DOS prompt or configuration screen, there was no display problem. The problem occurred only after Windows loaded.
My dad called me a few days later and told me that he had talked to the manager at the Sam’s Club where the computer had been purchased. The manager said that if I had the receipt, and the purchase was made less than six months ago that I could return the computer for an exchange.
Before packing the Dell Inspiron up to return it, I decided to reformat the hard drive. When I reinstalled Windows Vista, to my surprise, the display problem had vanished! This means that not only was the problem a software problem, but that the Dell technicians had blatantly lied about the replacement of any parts being necessary.
To me, this matter is no longer about a cheap computer or expensive repairs. I have to wonder how many other Dell customers may have been duped into paying for repairs that should have been covered by the warranty or needed their computer back so badly that they were forced into paying for expensive repairs that the computer did not even need.
So, if you have been thinking of buying a Dell computer this holiday season, you may want to reconsider. Perhaps dealing with an honest company that honors warranty claims would be a better choice.
Wednesday, December 24, 2008
A Little Inspiration
A Little Inspiration
A Little Inspiration
People are often unreasonable, illogical, and self-centered;
Forgive them anyway.
If you are kind, people may accuse you of selfish, ulterior motives;
Be kind anyway.
If you are successful, you will win some false friends and some true enemies;
Succeed anyway.
If you are honest and frank, people may cheat you;
Be honest and frank anyway.
What you spend years building, someone could destroy overnight;
Build anyway.
If you find serenity and happiness, they may be jealous;
Be happy anyway.
The good you do today, people will often forget tomorrow;
Do good anyway.
Give the world the best you have, and it may never be enough;
Give the world the best you've got anyway.
You see, in the final analysis, It is between you and God;
It never was between you and them anyway.
Author Unknown
A Little Inspiration
People are often unreasonable, illogical, and self-centered;
Forgive them anyway.
If you are kind, people may accuse you of selfish, ulterior motives;
Be kind anyway.
If you are successful, you will win some false friends and some true enemies;
Succeed anyway.
If you are honest and frank, people may cheat you;
Be honest and frank anyway.
What you spend years building, someone could destroy overnight;
Build anyway.
If you find serenity and happiness, they may be jealous;
Be happy anyway.
The good you do today, people will often forget tomorrow;
Do good anyway.
Give the world the best you have, and it may never be enough;
Give the world the best you've got anyway.
You see, in the final analysis, It is between you and God;
It never was between you and them anyway.
Author Unknown
Friday, December 5, 2008
Stuff On My Cat - This is my cat Carl: The Switch
this gave me a good laugh when i truly needed it...hehehe
Stuff On My Cat - This is my cat Carl: The Switch
Stuff On My Cat - This is my cat Carl: The Switch
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